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Spirit Cruises E-Commerce Site
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Challenge

  • Develop a method of providing customers with the ability to make online reservations for cruise packages in eight cities.
  • Create a method for customers to pay for online reservations with traditional credit cards
  • Develop a method for presenting group cruise information specific to individual cities and to specific audience types
  • Create an administration function that will allow Spirit Cruises to control reservations and cruise availability for specific cities

Solution

  • Created an interface to the Spirit Cruises reservation system to provide near real-time cruise schedule and option availability
  • Provided an interface to CyberCash to verify credit cards and process transactions
  • Presented group cruise information to various audiences (travel agents, non-profit organizations and others) in a presentation format
  • Provided cross-selling capabilities to e-commerce engine to increase cruise package option sales
  • Developed administration section that allows individual cities to cancel reservations and specific cruises from being presented on the site
  • Provided industrial-strength security for credit card transactions; SSL and other encryption technologies assure security of all sensitive information

Result

  • Site launched recently; client has received over 5000 reservation requests since launch.
  • Client has amassed a contact database of over 17,000 customer names since the site’s launch.
 
 

 

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