Challenge

• Redesign the existing Chesterfield County public web site to better target
  content to diverse audiences.
• Develop and document a process for publishing content on the public web
  site.
  

Solution

• Conducted detailed research / strategy engagement to determine who was
  visiting the site and what they were seeking when they got there.
• Documented recommendations for new architecture of the site and new URLs to
  make the site more memorable for visitors.
• Conducted detailed research of content management systems and provided
  recommendation for purchase by the County.
• Developed innovative user interface that provides "mini-portal" pages
  showcasing content focused on different audiences.
• Implemented openShare 2.1 content management system, design and style
  templates, Workflow and Replica modules to create a automated, world-class
  publishing process.
• Developed guidelines and templates to be in compliance with the BOBBY
  Priority Level-1 standard for handicapped accessibility.
  

Result

• Initially launched site; Chesterfield County is extremely pleased with audience reaction to the new web site.